Ideal Tire & Auto Repair of Joliet

Emilio Torres 2 months ago

Super cool staff just drove up to the garage and asked for a valve stem replacement. Told me 10 minutes they were done it 7 and I was outta there under 12 minutes and super affordable didn’t try to to sell me anything else or recommend something not needed straightforward and honest can’t beat that.

Belleficient 5 months ago

Definitely upcharging. Example: they to charge me $20 for a fuse and changed it without asking me and then wanted to tack it on to an already high bill. I had them take it back out. Not friendly. Research before you go to them. My estimate was $440, I went elsewhere and was told $250 for the same thing with a fuse included. They will take advantage so look at your options or at least research when you should expect to pay before you go. Call around.

Marcus Bradford a year ago

Bought 4 new Tires for my vehicle, had me back in front of the garage, and got right down to work , a little pricey but it was worth it. Very quick ,reliable and no worries. thanks

Mauricio a year ago

They had my car for over 2 months with no updates or calls the entire time. Multiple times they told me to wait because they were supposedly waiting for catalytic converters from other places, but I was never updated and the parts never showed up. I finally gave up and bought my own parts — $1,700 on shorty headers and high flow cats. On top of that, I found out from dashcam footage that they were driving my car without my permission. They still charged me $200 for junkyard cats that never worked, and overcharged on parts and labor. When I got the car back and went home, I still had a check engine light for the same cat and sensor issues they claimed they cleared and fixed. Completely unprofessional.

Cris Lopez a year ago

Horrible tried to scam me and damaged my wheels. Came in for 2 used tires got them they tried to over charge me but talked them back down (note if you speak Spanish you get better deal) But now here’s where the real problem happens. I talked to the desk and tire changer people we made a deal on trading a brand new with stickers still on tire for 2 used tires different size. They stated the only issue would be if they have the size I needed and to call in the morning to make sure which I did and they had them for me I confirmed. So after work I went with the new tire talked to the worker told him why I’m there and he brought out the used tires for me I asked how much to have them mounted and put on he said $20 a wheel I said sure run it. He proceeded to take my wheels apart which didn’t make sense since the center cap face didn’t interfere with removing the tire but I thought he was just being cautious so didn’t say anything he removed one tire (ripped it) and while removing the second he comes up to me and says “so you know it’s $60 each tire” I was i shock since we already talked about the deal and when I told him what are you talking about we had a deal he changes his mind and sa